Only Quality Food
Delivered hot to your door and served on a plate!
Welcome To Grandma’s Kitchen
A big THANK YOU to all of my wonderful staff who have all carried on working and delivering all through this awful covid business and that we have all covid restrictions in place to help protect staff and our valued customers.
What is you kitchen food hygiene rating?
What times do you deliver?
Our delivery times are between 11.45am and 1.45pm each day except Sundays. We will deliver your Sunday meal on Saturday.
What areas does your delivery cover?
Our current delivery area is North & South Lowestoft, Pakefield, Carlton Colville, Kessingland, Southwold, Beccles, Gorleston, Great Yarmouth & Hopton we will expand to suit within reason, if your area is not listed please contact us to discuss your requirements.
Are you a new business?
No, we have been cooking delicious, wholesome food serving the Lowestoft area since 1999. We have over 18 years experience serving hot food on a daily business, even in the snow!
Have your delivery drivers been CRB checked?
All staff have been CRB / DBS checked for your security. All of our drivers wear a security badge to identify them. You can see an example of the badge on meet the team page, plus you can see photos of all of our staff so that you are familiar with their names and faces.
Do you cover dietary requirements e.g. Gluten Free / Diabetes?
Yes we do cater for special dietary requirements. Gluten Free, Vegetarian and Diabetic and we will cut/chop meals if requested.
Can you please explain how I can order my meal?
Orders are placed usually on a daily or weekly basis by Phone or via delivery drivers (there is an answering service out of hours to take orders) orders need to be made the day before delivery or by 8.30am on the day.
I need to cancel my meal, how can I do this?
Just give us a quick call, All cancellations need to be made before 8.30am on the day of delivery to avoid being charged.
How do I pay for my meal?
Payment process options are cash or cheque on delivery to the drive or by bank transfer, customers may pay daily, weekly or monthly in advance.
Do you deliver to everybody?
Originally the focus was on elderly & housebound but we now pleased to deliver to anyone of any age or ability, even working professionals who wish to save time cooking!
How are your meals served?
All meals are delivered on a plate covered by foil, hot or cold, plates are left until the following delivery where they are collected by delivery driver. At present I am happy not to require a deposit for plates.
Do you cater for customer meal request?
We are open to customers requests and will try to accommodate at all times, please ask at point of ordering and we will try to accommodate your request.
What about Bank Holidays and Christmas delivery?
Yes we do cover meals over Bank Holidays & Christmas etc, we close for approx ten days over Christmas for which we offer frozen meals delivered prior to closing, we close for two days over Easter (Good Friday & Easter Monday) again frozen meals are provided and the same for Bank Holidays (Frozen meals provided) customers are informed prior to holidays to give notice via flyers and telephone calls.
What People are Saying
“A Great Find”
“Fabulous food & flawless service”
“Another successful experience”
Hours of Service
Kitchen & Office
Mon – Sat
06:00am – 15:00pm
11:45 - 13:45
We are closed
Drop Us a Line
Don't be shy. Let us know if you have any questions!